My 20+ year old original HVAC system was experiencing cost prohibitive repairs earlier this summer, just in time for record heat. After several inquiries, many unanswered, one no show and a ridiculous replacement quote from a competitor, I was happy to find Angelo Chiodo! Jon was very knowledgeable and helpful in guiding my decision with no pressure. I ended up replacing both A/C and furnace with high efficiency Carrier products at a very fair price. Installation was trouble free and completed in about a half day. Installers Alex and Gary worked nonstop and were proficient in their skill level. Alex went over all features and answered all questions. An added bonus, Gary even protected my perennials which I was certain could not be spared given the location of my existing giant A/C unit that needed to be carted away. I was very appreciative. They did a proper job of cleaning up after all work was completed. Service after the sale was top notch and Jon checked in to be certain everything was in order. I couldn’t be happier!
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We are first-time customers of Chiodo Heating and Air Conditioning, and our experience couldn't have been better. After getting a few estimates to replace our HVAC system, we called Chiodo for an estimate. Jon was at our house within two days. He was polite, respectful, and professional. Jon listened to our concerns and offered us solutions without being hard sell. He even provided us with his personal cell number in the event we had any follow up questions or concerns. Jon also invited us down to the shop where we met several of the staff, including the owner, Mr. Chiodo, who is on site and hands on. They have an on-site fabrication department where they build custom ductwork when needed. This guy takes pride in his work. We were able to get our new furnace, A/C and thermostat installed within three days. The installers, Frankie and AJ arrived on time and they too where polite and respectful of us, and to our home. They did a terrific job with the installation and paid attention to detail, which we appreciated. They removed the old equipment, swept the floor and made certain we were satisfied prior to leaving. The office staff also processed our paperwork in a timely fashion and provided us with the documentation we needed to file a National Grid rebate that we qualified for. We are happy customers for a job well done! Thanks team Chiodo, as we've already recommended you to others!
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We have been customers of Angelo Chiodo Heating and Air Conditioning for over 45 years. They recently installed a new furnace and air conditioner. Alex and Paul, the installers, were very professional. They worked in a timely manner and answered all our questions. Alex even programmed our new thermostat. However, one week later, when I went to turn the furnace on, I could not remember what he told me. Even the manual didn’t help, so I called and Mega, the receptionist, said she would have a technician out the same afternoon. Jim came out and explained everything to us and reprogrammed the thermostat for us. Then he checked the new furnace to make sure everything was working properly. Needless to say we are very pleased with Chiodo’s service and response time to our problem.
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These guys are great! I called and they were very polite on the phone and even got me scheduled the next for a quote. Art came out and explained everything to us and helped coordinate setting up our propane delivery. They have the best prices and the technicians were knowledgeable and friendly. Definitely would recommend!
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We have used Chiodo for many years at multiple properties and their service and speed are excellent. This past time the compressor on our AC went out during a 90+ degree week and they went above and beyond to keep us informed and to let us know as soon as they got the part in that they’d be over to install it as quickly as possible. We’ve always had great service from them.
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Great, professional, local service across the board! Easy text chat to coordinate my appointment and communication along the way- they went the extra mile to get my heirloom ring safely out of our duct before the cleaning - couldn’t have imagined a better experience, before, during and after! Thanks everyone at Angelo Chiodo!
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We had a flawless experience with Angelo Chiodo Heating and Cooling. We had our furnace replaced. Everyone from the technician checking the unit, to Jon giving us a quote, setting up install and getting refund from National Grid, Lonnie installing and explaining things to us and the staff in the office that answered my numerous questions. Thank you, we will be continuing our relationship with your company!
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Angelo Chiodo’s people are professional and personable. All through the process they explained everything. The day of installation the removed the old HVAC and installed the new one and took away everything. They were spotless! I highly recommend them!
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Last week, a service tech from Angelo Chiodo A/C in Syracuse, NY, visited my house to work on a Carrier A/C unit that was not cooling sufficiently. The tech, JIM, quickly diagnosed the problem with the outdoor unit, checking the compressor for problems (none) and added refrigerant -- the system is operating like a charm now!! He also cleaned the outdoor coil and vacuumed the compressor compartment!! I give Angelo Chiodo's tech group the highest marks for quick and dependable service. I highly recommend them for any heating and cooling products as well as service!!
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Chiodo did a great job with my tankless combo boiler. The installation went flawless and the price was reasonable. John our sales rep was a nice guy and communicated all the information to us professionally.
The work by the technicians was great and showed they take pride in their profession. Trust a proven company that has been around for
decades!
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Great company to deal with! Fast, honest, professional, and very reasonable pricing. I did heavy quoting and research on my AC/Furnace replacement and they were the best hands down.
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Great first time experience. From the start, the customer service team was great from first call and receiving a quote from John. Ena was super helpful in scheduling, following up and providing me with clear instructions on what to expect and most importantly prompt with her responses. Steven was a wonderful technician. Explained the process, very professional and kind to me and my pups. 5 star service.
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Installation of heat pump unit done with craftsmanship & care. Communications with workers was satisfactory. The electrical installation had challenges, however, it was completed to my satisfaction.
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After getting quotes from four different local vendors, Chiodo Came in with the best numbers by landslide. We were able to get a new furnace and add central air for significantly less than the next closest quote for furnace only! We were able to go from “to installation less than one week. Our installers were time, polite, and got the job done seamlessly. I will forever recommend this company.
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Even though I had connected with another business before they called back the service person on the phone still guided me with professional and knowledgable advice. Very pleased and grateful for such generosity and kindness extended to me when my AC quit on one of hottest days and on a holiday to boot! Thank you!
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Furnace stopped working. They came over within 15 minutes to inspect and recommended a replacement of my 20 year old furnace due to corrosion and elevated carbon monoxide levels. Pulled crew off lesser jobs as they treated situation as an emergency due to CO levels and possibility of freezing pipes. They showed up 30 minutes later and installed new furnace in a few hours. Very professional, concerned about our well being and reasonably priced. The best contractor I have dealt with in my 50+ years. If you ever have a HVAC issue, only company I would call. Just an awesome experience and company!!!
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This HVAC Company is extremely reliable and professional. While shopping around for estimates, they took the time to address concerns with my electrical panel that needed to be addressed prior to the AC install. They even went as far as referring me to an extremely thorough and professional Electrician that took care of me within 24 hours of the call. Angelo Chiodo is truly a one stop shop and I will refer them and the electrician to anyone and everyone!
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I would like to thank Angelo Chiodo, his staff, salesman Jon and the two installers I had yesterday, Alex and Lonnie for showing me superb customer service. I was in need of a new AC unit and upgrade to an over 25 year old furnace. The price I was quoted was exactly the price I paid. A great finance program was available and everything was done in 1/2 a day. The installers were on time, even a little early, neat, and very thorough. I highly recommend them! Thank you so much!!!!
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Air duct cleaning was nothing but a seamless and hassle-free job from start to finish. The whole process was done professionally and thoroughly. From receptionist to Art who came and quoted me to the service tech who performed the job. Very impressed. Thank You Angelo Chiodo Heating & Air
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this past weekend my hot water tank stopped working so i called an associate of theirs and she made some calls on a Sunday and worked her magic and got Art to come out and schedule the guys to come out to install it on Monday. Ena was a life saver, she’s a keeper
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Hi I just want to say that we called and within a hour and a half,had a big emergency with my 90 year old grandmother and her air conditioning on one of the hot hot days we have had, they showed up and fixed her AC no problem!!!! Thank you guys so much! 5 starts and then some! the best around! Can’t thank u enough!!!!
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